Help Center

Find answers to common questions, explore guides, or get in touch with our support team. We’re here to help you with Jimamu.

Support Categories

Account & Registration

Learn how to create an account, verify your details, and manage your profile securely.

Orders & Deliveries

Information on placing orders, tracking deliveries, and resolving delivery issues efficiently.

Payments & Wallet

Understand fares, payments, refunds, and wallet transactions.

Frequently Asked Questions

How do I register as a Rider?+

Can I cancel an order?+

What if a Rider cancels my delivery?+

Still Need Help?

If you can’t find your answer in the Help Center, reach out to our support team anytime.

Email Support

support@jimamu.com

Live Chat

Available 24/7 in the Jimamu app